GDPR

Respecting the personal data of its users, the website thinkflexibly.com has taken all necessary measures to ensure maximum security: it employs SSL encryption to safeguard navigation, content use, and potential transactions. All information you provide is transferred via an https connection and encrypted by a third-party certified partner. At the same time, we take all necessary technical and organizational measures to secure and protect the privacy of your personal data (e.g., Firewalls, Access rights control, domain controller, lan segmentation, antivirus, partially encrypted information) from an accidental or illegal destruction, unauthorized conversion, diffusion, or access, from misuse and any illegal form of processing as per the GDPR 679/2016.

You can be assured that only authorized partners have access to the personal data of our users and only if this is considered necessary, e.g., for content sharing or download.

Thinkflexibly.com respects every person’s concern regarding the privacy of personal information. When you use or visit our website you agree with our terms & conditions (link), as well as this Privacy Policy. The entity responsible for the collection and processing of personal data within this policy is the legal owner of the website.

According to the GDPR, this policy and its content is put into effect by the virtue of article 12 of the regulation 679/2016 of EU and explains how we collect, process and/or use the data we collect through our website and email messages, as well as the measures we are taking to protect the personal information of our users. Moreover, this policy informs our users on their rights included in the above-mentioned regulation and are relevant to the use, access, correction, and deletion of their personal information, along with how to exercise these rights and contact us.

By visiting and browsing our website you accept this Privacy Policy and its contents. In the event that significant modifications are made to this policy, we will ensure for the publication of a respective notification, however we encourage you to visit this page regularly.

If you are not happy with any aspect of how we collect and use your data and don’t wish to use our website and services anymore, you can delete your information by sending us an e-mail at despina@thinkflexibly.com with subject “User Deletion”.

The collection of personal data takes place during the users’ visit to the website. By “personal data” we mean “any piece of information that refers to a person and can reveal his/her identity”, e.g., name, address, email, telephone number, etc. During your visit to our website, further data may be collected automatically for technical purposes, such as the time spent on our website, information relevant to the website from which you visited our website, or your web browser (technical information). This technical information may, at exceptional cases, be considered as personal data. As a general rule, we use technical information only to the extent that it is necessary for technical purposes, for the operation and protection of our website against potential attacks and abuse, as well as anonymously for statistical purposes.

We collect personal data for: a) the communication of users with this website, b) when the user wishes to download our content to his/her device and c) when the user makes a reservation for a counselling service.

The personal information that we process are provided to the website thinkflexibly.com by the user directly, voluntarily, and optionally, or indirectly through automated collection (see below). The user may provide by oneself one’s personal information; this provision is not mandatory unless the nature of the requested service requires so. The voluntary provision of this information constitutes a stated consent, as per the article 6 paragraph 1 of GDPR 679/2016 and can be revoked at any time by the user.

In case the user of this website chooses not to provide certain information, this may affect the navigation of the website or potentially the services s/he may receive.

When you use our website, your device automatically makes available some data required for the provision of our services or the adjustment of our response to you. The type of data collected through automated means includes general technical information about your computer, such as an IP address or any other device identifier, the type of the device and the version of your software. The data collected may also include usage and statistical information about your interaction with the website, as well as information on URLs of websites you visited, referring and exit pages, webpage views, time spent on webpages, click numbers, platform types, location data (in case you have allowed it) and other information of these types.

As other websites, we use cookies and log files for the improvement of our website, as well as for a better understanding of its operation (on your behalf). The log files are server files automatically generated when a user visits a website. Cookies are small pieces of text and numbers sent to your browser or computer or mobile device (tablet, smartphone, laptop), when you use our website. They help the website remember information about your visit, which can make it easier to visit the site again and make the site more useful to you.

In case you wish to prevent the operation of cookies, under the “Help” section of most browsers’ you can find information about how to do it, how to get notified when you receive a new cookie and how to deactivate current cookies. In case you decide to deactivate the cookies, you can still navigate our website, but may experience limitations on the full use of all its functions.

Potentially some third-party partners or other websites that include links to our website may use cookies. However, we have no access or control over them and we are not responsible for their use.

For more information regarding how we use cookies please visit our Cookie Policy (link).

We are authorized to process your personal data solely for reasons: relating to your transactions with us, in order to perform and complete the provision of services, for communicating with you, for ensuring the operation of the respective service for which you provided them and for the improvement our services, as well as for statistical purposes; they may not be used by any third-party.

The user is informed that providing the required personal information as per the above mentioned, as well as the details of his/her transactions with us are a prerequisite for the proper conduct of the agreed service. For this reason, the user’s consent is not required for the specific processing.

We apply all the processing principles of GDPR 2016/679 (legitimacy, objectivity, transparency, purpose limitation, data minimization, accuracy, storage time limitation, integrity, confidentiality and accountability) and we protect and ensure all your rights regarding the use of your personal data (information, access, correction, deletion, restriction of processing, portability, objection and non-automated profile-based decision making, in line with the Greek Law).

Personal data collection and processing are legally based on the following:

• Your consent: i) to receive our services ii) to receive communications from us and customer service support (e.g., when you reach out to us) iii) to receive commercial communication directly (to your social media, email or mobile). When you give us your consent for any of the above you can withdraw it at any time in the future by sending us a relevant email at despina@thinkflexibly.com
• Our legitimate interest: i) for your security and identification where required, which is also for your benefit in avoiding fraud or a security breach incident, ii) for our business development, as well as technical management and improvement and conduct of commercial cooperations, iii) to adopt pre- and post-service customer service tools & means, as well as to manage any of your issues in the best possible way based on your needs and for your benefit as is reasonably expected, iv) for statistical analysis and processing of aggregated data to improve our services, without identifying any specific data subject and without violating the rights and freedoms of data subjects. When the legal basis is legitimate interest, you have the right to object to the above processing on a case-by-case basis. It is noted, however, that we are entitled to invoke compelling and legitimate reasons to continue this processing.
• The conduct of the contractual relationship we have undertaken under a service agreement.
• Our compliance to legal and tax obligations and provisions and other legal conditions during the execution of the service.

Access to your personal data is granted only to authorized personnel or third-party partners that act on our behalf, providing us IT services relevant to the collection and storage of your information, or/and website operational services. We do not sell, rent, trade or otherwise disclose the personal data of our users, except as set forth herein. By providing us your personal information through the website, you allow as to use them for the appropriate purposes stated above.

Your personal data will only be disclosed to service providers / third-party contractors, carefully selected, and contractually bound to act only at our behest and ensure the required data protection. We do not allow them to use the data for their own purposes or to make them available unless it is deemed necessary to perform services or functions for us or meet legal requirements. Moreover, your data are disclosed to entities located inside the European Economic Area, therefore subject to the strict EU legislation on personal data protection, or to entities outside the European Economic Area that possess appropriate certifications regarding their compliance to corresponding security standards.

We will disclose your personal data if (i) required by the Law or judicial rulings, or (ii) asked legitimately by law enforcement authorities.

You have the right to be informed about your personal data storage and to have access to them by using our website’s section titled «Contact» based on the article 15 of the Regulation 679/2016. Upon a data access request, we will respond in line with the applicable law and within 1 month from receiving the request.

In the event that the data collected is incorrect, inaccurate or out of date, we will correct it within a reasonable time upon your request for correction based on the article 16 of the Regulation 679/2016 .

You also have the right to object to the processing of your personal data anytime for compelling and legitimate reasons based on the article 21 of the Regulation 679/2016, or to ask for the transmission of your personal data to another entity (right to portability) unless otherwise provided by applicable law.

If you have accepted personal data processing, you can withdraw your consent at any time using our website’s section titled «Contact». If you decide to withdraw your consent, we will anonymize your personal data in our database and delete any reference to you with future effect, in application of the right to deletion of the data subject, article 17 of the Regulation 679/2016, without violating the legality of data processing until the moment of deletion. Our website may retain some of your personal data without your consent in the event that there is an obligation arising by law or regulatory provision (e.g., tax data).

In order to exercise your legal rights, please contact us in writing, via email at: despina@thinkflexibly.com

The retention period can vary significantly depending on the type of data and its usage. The determination of data retention time is based on criteria such as legal retention periods, pending or potential disputes, intellectual property or proprietary rights, contractual requirements, operational guidelines or needs and archiving. Thinkflexibly.com retains your personal data only for as long as it is necessary for the fulfillment of the purpose for which it was collected, i.e., the execution of the contract and the establishment, exercise, and/or support of legal claims based on the contract.

Our website includes links to other websites beyond thinkflexibly.com for your convenience and reference. The inclusion of these links does not in any way imply acceptance or approval of the content of the linked websites. These websites operate independently and are not under our control. Each link leads to a different website, the browsing of which is subject to its own terms and policies which we encourage you to review. We bear absolutely no responsibility for the content and the personal data policy of the websites listed with a link.

Thinkflexibly.com reserves the right to change or update its Privacy Policy at any time and without warning users. Please check this page regularly to be informed of any changes or updates.

However, in case of significant changes, a warning will be published on our home page and the changes will be implemented 15 days after publication. The date on which the Data Protection Policy is into effect is noted below.

We ensure your rights regarding the processing of personal data and their exercise.

• Access Right: You have the right to know and verify the legality of data processing, i.e., accessing your data and receiving additional information about its processing.
• Correction Right: You have the right to study, correct, update, or modify your personal data.
• Deletion Right: You have the right to request the deletion of your personal data processing based on your consent or any action of ours for the protection of our legal interests.
• Right to restriction of processing: You have the right to request restriction of the processing of your personal data in the following cases: (a) when you dispute its accuracy and until its verification, (b) when you object to the deletion of your personal data and request the restriction of their use instead of their deletion, (c) when your data is not needed for processing purposes, however, they are necessary for the establishment, exercise, support of legal claims, and (d) when you object to the processing and until it is verified that there are legitimate reasons concerning us that override the reasons for which you object to the processing.
• Right to object to processing: You have the right to object at any time to the processing of your personal data in cases that, as described above, this is necessary for purposes of legitimate interests pursued by us as data controllers, as well as processing for the purposes of direct marketing and consumer profiling.
• Right to portability: You have the right to receive your personal data free of charge in a form that will allow you to access, use and process it with commonly used methods. You also have the right to ask us, if technically possible, to transfer the data directly to another data controller. This right of yours exists for the data you have provided to us, and their processing is carried out by automated means based on your consent or in execution of a relevant contract.
• Right to withdraw consent: Finally, Thinkflexibly.com informs you that you have the right to freely withdraw your processing consent, without violating the lawfulness of the data processed upon your consent before your withdrawal. In order to withdraw your consent, you can use the unsubscribe option clicking on the relevant link at our home page and/or contact us via email at: despina@thinkflexibly.com

If you have any query regarding this policy, you can send us an email titled “Data Subject Request” at despina@thinkflexibly.com